Do you offer worldwide shipping?
Yes, we can ship worldwide. All shipping is calculated at checkout so just select your address and this will be calculated automatically.
My merchandise was damaged when I received it, what do I do?
Defective or damaged items may be refunded or exchanged and must be returned within 30 days of receipt. Please contact us using the contact form, to report a defective or damaged item.
What if an item is out of stock or the shipping address is incorrect?
If there is an issue with your order, such as an item is out of stock or if the shipping address is incorrect we will reach out to you via email for additional information. However, if we do not hear back from you within 30 business days, we will cancel your order.
Can I return an item? Can I exchange an item for another item?
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. Please use the contact form to contact us for further information.
Can I cancel my order?
Please email us at firstname.lastname@example.org and we will be happy to cancel your order if it has not already processed or shipped. We are unable to cancel orders which are in the final stages of processing or which have already shipped. Please note that online order status is approximate and may not reflect recent shipment activity.
Have additional questions?
Email our support team any time at email@example.com and we will get back to you ASAP.