How many times can I download my file?
You are allowed 3 download attempts before your link becomes invalid.

How long does my download link last?
Each download link is valid for 30 days.

What file type is my download?
All files sold will be in a zip format.

What file type are the stems?
All song stems will be in a WAV format unless noted otherwise. Also keep in mind these stem files are the mixed stereo tracks for each instrument, vocal, etc. on the album and NOT the raw multitrack sessions.

How do I unzip my files?
You will need to access the folder which they are saved in, right click the file, and click "extract."

What software should I use to unzip them?
Your computer should have a default extraction program pre-installed; however if you are still having issues, we recommend Winrar for Windows users, and Unarchiver for Mac users.

Can I get a refund if I'm unhappy with the stems?
Digital items are not refundable, but feel free to email us if you feel like there is an issue with the stems and we can look into it.